How to Win Friends and Influence People Expert Reviews
First published in 1937, Dale Carnegie's How to Win Friends & Influence People is one of the all-time-selling business books of all fourth dimension: since publication, it has sold over 15 1000000 copies worldwide. To put that in perspective, that's more than than The Hitchhiker'due south Guide to the Galaxy, The Gruffalo, or The Joy of Sex, but less than Love You lot Forever or Pride & Prejudice.
Carnegie wrote the book during the Great Depression, and one of its master aims was to help people secure and keep corporate jobs. It includes advice such as, "Your smile is a messenger of your goodwill" and "Call up that a person'south proper noun is to that person the sweetest and most important sound in whatever language." It as well includes chapters on avoiding conflict, providing criticism, and winning people over to your way of thinking.
What is especially remarkable is that, despite its age and dated anecdotes, readers keep coming back to Carnegie's book.
A quick Google search for the championship brings up numerous musings from the terminal few years—from articles in The New York Times to user posts on Reddit—most how Carnegie's advice might still be relevant.
But is Carnegie's advice really that useful?
From the Depression to the Digital Historic period: Is Dale Carnegie Relevant?
New Forms of Power
Perhaps ane of the primary appeals of Carnegie's book when it first arrived was that it advocated for a unlike course of ability and influence, one predicated on kindness rather than force. Equally writer Jessica Weisberg explains in The New Yorker,
"Carnegie had found that men were socialized to recall that being brutish and loud was the just way to demonstrate readiness for power."
She adds, "Offices functioned similar one perpetual rush session, similar laboratories of aggressive showmanship."
Carnegie instead insists that kindness and consideration of alternate perspectives are not signs of weakness in the workplace but are splendid ways to further ane'south own goals and build relationships. His book anticipates later shifts in thinking about corporate power in the twentieth and 20-first centuries, such as theories almost retainer leadership and advocacy for inclusivity and variety in the workplace.
How to Succeed in the Age of Social Media
While digital media has profoundly inverse the fashion people communicate, many contemporary readers take seen Carnegie'due south advice equally more of import, rather than less, as a result of these changes. An updated version of Carnegie'due south book—How to Win Friends and Influence People in the Digital Age—asserts that, with the surge in use of social media, Carnegie'southward advice is crucial, because people need to be reminded that
"the quickest path to personal or professional growth is non in hyping yourself to others but in sharing yourself with them."
Information technology stresses that digital communication, like other forms of interpersonal communication, should non exist gimmicky, but exhibit generosity and trustworthiness, convey gratitude, and add together value to those on the other terminate.
Nether the Influence: The Limits of How to Win Friends & Influence People
Being Genuine (to Get What You Want)
Carnegie insists that being genuine is essential—his commencement principle is to become genuinely interested in other people. He differentiates betwixt appreciation and flattery: "I is sincere and the other insincere."
The insistence on sincerity, all the same, is not always reflected in Carnegie's anecdotes about US barons of manufacture.
For instance, when he asserts that the all-time way to influence others is to talk in terms of what they desire, he tells a story about Andrew Carnegie (no relation). Andrew wagered $100 that he could become his nephews, who were away at Yale, to write home, without even request them to do it. He wrote each of them a letter, mentioning at the terminate that he had enclosed a $v neb, which he neglected to actually include. He received letters dorsum from both nephews rather quickly, enquiring almost the missing money, and Andrew won his bet.
The anecdote seems to justify the criticisms of Dale Carnegie's book—that his strategies aim not to build relationships but just secure personal gain. Andrew's letters are non intended to further his connections with his two nephews or aid their worried female parent, but to get the boys to do something that financially benefits the one influencing them.
Tune Wilding, in her 2018 review of How to Win Friends, draws a similar conclusion virtually Carnegie's strategies: "Influencing people for your ain proceeds has the air of sleazy online marketing or the techniques of pickup artists and scammers."
This same feeling of self-centred manipulation seems apparent in Carnegie'southward advice elsewhere in the volume to "let the other person feel that the thought is his or hers" when trying to get someone to come around to your manner of thinking. To make matters fifty-fifty more suspicious, we know that Charles Manson took one of Dale Carnegie's courses, and used some of its strategies to assist convince women to kill for him.
Are we the objects of Carnegie's own influence techniques in our continued post-obit of him?
Dorothy Carnegie & Women of Influence
One of the other challenges with Carnegie's book is that it was written for a primarily male audition, and some of its key ideas—about cultivating an appearance of subservience, for example—might be counterproductive for women in concern.
Concluding year, attendees at a government-led women's leadership conference in Newfoundland and Labrador criticized the distribution at the briefing of a pamphlet with excerpts from How to Win Friends.
The volume's advice non to "criticize, condemn, or complain" and to "smile more" to meliorate appearances was viewed as defective a nuanced, present-twenty-four hour period understanding of gender and mental health.
There is a long tradition in western culture of valuing women who are demure, and while Carnegie'south attempts to temper male domineering are of import, what are women to have abroad from his book, if they wish to resist gender stereotypes?
Dale Carnegie's partner, Dorothy Carnegie, in a 1970s New York Times interview, touched on this result indirectly when she spoke virtually trying to get off the ground a workshop for women in business organization run by women in business organization. She finally had to terminate offer the form because there was difficulty in getting corporations to spend money on women's professional development.
Dorothy Carnegie too explains that Dale had wanted to write one more chapter to the book, nigh the times when its advice won't work:
"What do you practice when all else fails? Do you let somebody stomp on you with cleats on their boots?"
How to Succeed: Read Critically
One of Carnegie'southward biographers, Steven Watts, argues that the problem with How to Win Friends is that people who buy into Carnegie'southward strategies may end upwards placing more than value on relationships and the proceeds they might provide, and fail bug of morality and social justice. That is, they could lose sight of the bigger picture show of human experience and responsibility.
For contemporary readers to proceeds value from the book, they may demand to be selective.
Which of Carnegie'due south strategies no longer make sense in a society where people modify jobs every few years, where big corporations are non the merely employers, and where the demographics of the workforce are much more than varied (thankfully) than they were in 1937?
If in that location are some tenets that however have particular relevance, in a society where political wars are waged on Twitter and leadership seems to be more than about appearances than activity, perhaps information technology is those principles of attempting humility and agreement: if you are wrong, say you lot're wrong; exist enlightened of your own areas for development, besides as your own strengths; and endeavour—genuinely attempt—to understand the perspective of others, not just to achieve monetary goals, but to build stiff relationships where both parties learn something and observe opportunities for growth.
This doesn't mean sacrificing all, including your ethics, for relationships, whether professional or personal. It means avoiding manipulation and trying to actually connect, while at the same time refusing to put up with those cleated boots that might exist aimed in your direction.
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